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Welcome to the Southwood Practice Website

 

 

 Welcome to the Southwood Practice website!

Southwood Practice is led by Dr Andrew Whitfield. 

Southwood Medical practice is a long established GP surgery that is committed to preserve and enhance its good reputation for being caring and innovative by providing high quality medical services in a friendly, happy and healthy environment.


May Bank Holiday

Please note that the Surgery will be CLOSED on Monday 28th May 2018.

During the Bank Holiday weekend, if you require medical assistance that cannot wait until the Surgery opens you should call 111 who will advise you or who will arrange an urgent appointment with the Out of Hours GP service.


Prescriptions -

As from 1st June please allow 72 working hours from 6.30 pm on the day of submission for your prescription to be processed and issued.

Urgent requests can no longer be processed inside the 72 hours. if you run out and have a regular chemist they can assist.

Mediation reviews are important please ensure you book your review before the date indicated. Prescriptions may not be issued or quantities may be reduced where patients have not attend


HAYFEVER MEDICATION

NHS England has advised General Practitioners that patients should purchase over the counter medication for mild to moderate hayfever/rhinitis.

This advise includes those patients who are currently receiving free prescriptions, pre-paid or are medically exempt from paying prescription charges.

Southwood Practice GPs will be following this advice as from April 2018.

Patient Infomation Leaflet Hayfever


HOT OFF THE PRESS:


eCons

 

You can eConsult with your own GP/Admin Team at your own convenience and we will get back to you by the end of the next working day.

 

Find out more here: https://youtu.be/tbg1AhkmZkU

Please keep in mind that your Pharmacist can help with:


Our Practice Boundary has changed

Due to increasing numbers of patients registering with Southwood Practice we have had to  reduce our Practice Boundary to allow us to continue to provide care to the local population. Please see the map on the website and displayed in the surgery for details of the area now covered by Southwood Practice.

 

Don’t worry if you are already a patient here at Southwood Practice. You will not be asked to register at another GP surgery. However if you move to a new area you will need to check with us to see if you can remain registered.

 

For new patients wishing to register at Southwood you can see if you are within our practice area by using the  Postcode Checker on the ‘New patient’ section of our website.

 

If you fall outside of our boundary you will need to register at different GP surgery.  You can use www.nhs.uk to find a GP.


General Data Protection Regulation (GDPR)

Southwood Practice has started to prepare for the introduction of the General Data Protection Regulation on 25th May 2018, and how it will affect the way that the surgery processes your personal data, including confidential health records.

We will ensure that all patients at Southwood Practices are made aware of their rights under the new legislation and that the surgery meets its responsibilities under the GDPR.

You can read more about the GDPR here

AS part of the GDPR, we are currently texting our patients to ask for consent to send appointment reminders.


We would like to notify our patients that our Reception Team will be asking you some very brief details regarding your request for an appointment. 

Please indicate the nature and urgency of your problem so we can help you as efficiently as possible. 

This will ensure that you are booked in with the correct Healthcare Professional and that the quickest route to treatment or advice is taken.

We encourage the use of self help and seeking advice from a pharmacist before contacting the GP.  You can find local services and self-help information from the www.nhs.uk website.

If you are calling for test results, please call between 1-3pm.  If you have had a test or investigation performed under a Consultant at the hospital we are unable to give you the result, you will need to contact the hospital directly.

If you have a query with a referral or insurance report please contact the Medical Secretaries on 01252 371715.  There is no need to speak to a GP if you have an on-going referral query.

 


Please visit our Further Information menu above for information about online services and further health information.

Our email address is nehccg.southwoodpractice@nhs.net - this can be used for feedback.


pill Click here to register to book appointments and order your repeat prescriptions online

Please note that some of the facilities below are only accessible via EMISaccess online which requires log-in details, this is available from Reception.  We will require to see photographic ID - please see Patient Access on the right hand menu.


 

(Site updated 25/05/2018)
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